@Stephane85 Hi, You can manage the cameras under different networks on your phone with the Tapo app, and there are no special settings you need to configure, just ensure you are logging into the Tapo...

@argtr Hello, Thank you for your feedback here, we certainly appreciate your feedback and feature request. And I'll log the feature request and pass it along to the team to evaluate. Best Regards

@astlor Hi, Please help confirm the following information for further analysis. 1. Refer to the link below to collect the camera log after the problem happens. How to get the log of Tapo Camera 2. I...

@dmerdan Hi, Generally, the different microSD cards inserted into different cameras and work on different usage scenarios will have different performances, the below link includes some parameters of...

@EspeEstimada Hi, Since the problem happens on the iPhone when you use the old official Tapo app version, I think the debug app(3.1.502) can be used to test. If the problem disappears on the debug...

@Brownie58 Hi, Can you share a picture of your Tapo app>camera's Device Settings>Detection page, and a picture of the camera's settings page on the Alexa app to check if the configurations are...