@SG2112 Hi, Can you share a picture of the moving white points? Please check whether it's foggy outside when you see the moving white points phenomenon, you can refer to the below thread to see if...

@Dragonyte Hi, Please check if your iPhone has installed the latest Tapo app v3.1.602, if not, try to install the latest Tapo app from the App Store. Can you share a video showing the problem on your...

@tech_cam Hi, Thank you for the information updates via private message. I have reported the issue to the tech team, and they will likely reach out to you via email to continue troubleshooting your...

@666foad Hi, the required format is FAT32.

@Aliasz Hi, I confirmed the info with the tech team that the default SSID won't cause security concerns because other people are unable to access the camera even if they connect to the SSID. You can...

@Niko84 Hi, Thank you for the updates, and glad to hear your camera is working fine. Best Regards