@NguyenKhoi Hi, Do you hear the cricket sounds on the camera's Live View page all the time on the phone and hope the video recordings display the actual usage scenario rather than reduce the noises?...

@CH_MN Hello, Thank you for your feedback here, we certainly appreciate your feedback and feature request. While we don't have any specific details that I can share about whether these features can...

@mexico68 Hi, You can refer to the instructions below to troubleshoot according to your camera's model number and hardware version. What to do if my Tapo Camera gets bricked after a firmware update?...

@mizpah Hi, Generally, if the TC70 is placed in your mother's home and connects to the home Wi-Fi and internet successfully, you can manage it remotely. From your description, it seems the TC70...

@kwb91 Hi, Please help confirm the following information for the reported issue. 1. Are the two phones logged in to the Tapo app with the owner account? 2. When the Tapo app is running on the two...

@OleRas Hi, The problem may be related to your camera's settings. Here we take the Tapo C520WS as an example, please help confirm the following information. 1. Please go to the camera's Device...