@kecaJ002 Hi, You can refer to the instructions below to check if it will help for your case. What to do if my Tapo Camera gets bricked after a firmware update? Best Regards

@mariane Hi, If a video recording is available on the SD card, you can refer to the instructions below to download it on the Tapo app, and on the camera's Live View>Playback & Download>Download page,...

@RodrigoG Hi, Thank you for the case report, configuration, and the related video recording. I'll have reported the issue to the tech team, and they will likely reach out to you via email to continue...

@rodorico_83 Hi, 1. To enable the Patrol mode, you can go to the camera's Device Settings>Pan & Tilt>Patrol mode page, add the Marks Settings, enable Patrol Mode, then set the Patrol Mode Schedule,...

@BRoby Hi, On the Tapo app>Cameras tab, there is a Play icon on each camera's page, and you can click on it to see the camera's live stream. I did a test and found there is no problem watching a...

@Graham35p Hi, You can refer to the link to see how to reduce the detections for rain and snow. How to reduce motion detections from rain, snow, or insects, etc.? As you can see how the motion...