@AlbertoBena Hi Alberto, Thank you for your feedback here, we certainly appreciate your feedback and feature request. While we don't have any specific details that I can share about if this feature...

@Aliasz Hi, On the Tapo app>camera's Device Settings>Detection>Area Intrusion Detection page, please check if the camera's activity zone is set correctly. You can go to the Tapo app>Cameras tab, tap...

@DSA-ISLAY5 Hi, Currently, the Tapo app can be installed on mobile devices running iOS 11.0 or above, and Android 5.0 or above ( Note: The required or minimum OS version will be updated in line with...

@verlie Hi, Please refer to the steps below to send us the log files for further analysis. 1. Go to the Tapo app>camera's Device Settings>Advanced Settings>enable Diagnostics. 2. Disable Wi-Fi on...

@Josh_Nichols Hi, You can refer to the suggestions in the below link to troubleshoot if you fail to control your Tapo camera. What to do if I can't control my Tapo cameras on the Tapo app? For your...

@yusufalieryurt Hi, Please turn off the camera, wait for 10 minutes, turn it back on, and wait for 2 minutes until it's rebooted. Then press the reset button for 10 seconds again and check if you can...