@gerrard08 Hi, Usually, when you tap the camera's Live View page, you can see the video quality options, such as Auto, 2K, 720P, etc. If you can't see that on the Tapo C310's Live View page, please...

@JCHH Hi, Can I know the version of the Tapo app installed on your phone and your phone's OS? I'll then send you the instructions to collect the app log for further analysis. Best Regards

@leokiosu Hi, If you don't mind using the old Tapo app version on your device that is able to view large preview thumbnails, please let me know and I can send the link to you to download the old Tapo...

@Luciano1960 Hi, As you can see on the official website>C500's Specifications>Package Contents, there are Anchors and Screws, Mounting Template, and Waterproof Seal in the package to help install the...

@Jiedanes Hi, According to actual tests by our relevant department, the Tapo C200 supports SD cards up to 512GB. The 1TB SD card may not work properly with the Tapo C200. You can refer to the tips in...

@YvesW Hi, If your Tapo C210 is configured successfully and it's bound to your TP-Link ID, you can download and install the Tapo app on your wife's phone and log in to the Tapo app with your TP-Link...