@rnnlrodriguez Hi, You can refer to the link below to troubleshoot if the camera keeps going offline. What should I do if my Tapo smart camera keeps losing connection or going Offline? Please help...

@JCHH Hi, Thank you very much for your attempt, and you can change the DNS server to 8.8.8.8/8.8.4.4 for a try. It's hard to identify the issue based on the current information, and if you are...

@TiagoSS Hi, Thank you very much for your attention and support of our products. We will continuously develop and improve our products. Best Regards

@crabite Hi, Your problem is different from the original one, and it's suggested to start a new thread with the below information for further analysis. 1. The detailed problem description. 2. The...

@Luciano1960 Hi, The "continue prompt" appears have nothing to do with the Patrol mode. As you can see in the below link, generally, when the camera uploads the live stream to the TP-Link cloud...

@Eyestone Hi, 1. For the old Tapo C200, please tap it on the Tapo app and go to its Device Settings>Device Info page, what MAC address shows on this page? You can send me the MAC address via private...