@Camera_bricks Hi, If removing the Firewall settings on the router can solve the camera offline issue, it should be the settings configured on the Firewall page that block the camera going to the...

@Dipil Hi, Thank you for the pictures of your detection settings pages and the video. From the video, I think it's the vehicle that triggers the alerts, and it's normal because you have enabled the...

@Dominik1973 Hi, 1. You can refer to the link below to open the port on your AX6600 Wi-Fi router, here I use our Wi-Fi router as an example. Port forwarding: how to set up virtual server on TP-Link...

@Horch Hi, The Tapo Cam and Tapo Hub are network devices and require internet access to work normally. If your router is offline and they are disconnected from the internet, some features will no...

@RandyAndy You are welcome~~

@TP_user_4711 Hi Marco, Whether you have rebooted your router after changing the DNS server, and then the camera works fine. If it's the case, maybe rebooting your router is the key point to solve...