@neurotech Hi, It seems there is noise in the environment from the video recording. Can you place the camera indoors, put it in a quiet environment, away from the electric devices, and then check if...

@Sisi112 Hi, Thank you for the case report. Please ensure the Wi-Fi network that the camera connects to has the internet, disable firewall settings on the router, try to change the router's DNS...

@Hub73 Hi, Thank you for the case report. On the Tapo app, please click on the Tapo Cam and go to the Camera Settings>Advanced Settings>Display Settings page, select the Compatible Mode, and then...

@Lapa935 Hi, We have reported the issue to the tech team, and they will likely contact you via email to continue troubleshooting your issue. Please check your email box and confirm. Best Regards

@banyoo Hi, Usually, the EAPs will collect and evaluate the Received Signal Strength Indication (RSSI) of the clients and nearby EAPs and suggest the clients roam to different APs regularly. Since...

@neurotech Hi, Can you share a video about the noise problem with us? For example, you can upload the video to your own cloud server(such as Google Drive), then generate a link and send it to me via...