@OMNISLASH59 Hi Fred, Thank you very much for your case sharing. However, according to the test results of the related team, the Samsung EVO SD card has a compatibility issue with our cameras, and...

@r1g Hi, As you can see in the following link, we don't suggest using the Samsung EVO SD card on our cameras. General Information about using MicroSD Cards with TP-Link’s Kasa or Tapo Cameras? And on...

@FOR22A Hi, We also have other outdoor security cameras which are not battery-powered, and they will be active all the time rather than in a sleep state when no event is detected, and you can check...

@ZacRobinson Hi, Thank you very much for your interest in this thread. However, the latest Tapo app is working fine now and does not have the reported issue. And please feel free to share your...

@Juha-Tapio Hi, Thank you for the update. If our tech team has provided a replacement for your Tapo C310, you can test if the replaced camera will work fine later, and please feel free to contact us...

@Paddy99 Hi, It's hard to judge whether the Tapo C510W's motion detection feature works fine or not based on the information we have now, but setting the motion sensitivity to a lower value will lead...