@docdunning Hi, The tech team was made aware of your issue, and they will likely reach out to you via email to continue the troubleshooting. Please check your email box and confirm. Best Regards

@chocobun Hi, Thank you for the case report. We need more info to locate the problem, please help confirm: 1. Describe your network diagram and usage scenario in detail. For example, the network...

@james303 Hi, Do you want to watch the Tapo C500 on your laptop but failed? If not, please describe your problem in detail. If so, please help confirm the following information. 1. Please refer to...

@trishia42 Hi, About the prompted time limit notice, it's suggested to refer to the detailed info below. Why can't I view the live stream of the Tapo camera continuously? If you want to watch the...

@NoelP Hi, The system LED flashing red slowly means that the camera is connecting to Wi-Fi, which is normal under this situation since there is no Wi-Fi network for it to connect, and it won't affect...

@AcacioPN Hi, The problem is there are Motion Detection and Activity Zone settings configured but the camera doesn't detect motion within the activity zone now from your description. You can set the...