@Vingto Hi, Is the problem that the Live View page of the camera displays a black page? Can you share a picture of the live view page of your camera on the Tapo app with us? If the camera is online,...

@Glenikins Hi, About the issue you report, please ensure the phone's volume is set to high or maximum, and you can use a different phone to watch the camera and test the Talk function. If the problem...

@Jack_Loh Hi, On the phone 'Realme 10 Pro', please go to the Tapo app, click on the Tapo Cam and go to the Camera Settings>Advanced Settings>Display Settings, and then select the Compatible Mode and...

@pokhim Hi, Since you have sent an email(ticket ID TKID230741239) to support.forum@tp-link.com, the tech team is following up on your case and will reply to you via email. Please wait patiently. Best...

@Tami40 Hi, Please confirm the Deco app is up to date, and then refer to the link below to check if the LED feature is configured correctly. LED feature of Deco If the problem remains, please help...

@Vassilis27 Hi, The Deco X50-5G can work with the Deco M4 to create a mesh network, and they can connect without an Ethernet cable. Can different Deco models work together? Please note that we...