@Bigdw Hello, Generally, if you format the microSD card on the Tapo app, you will see multiple MP4 files on the SD card, and they are named xxxxxxxx_000000_tp00001.mp4, xxxxxxxx_000000_tp00002.mp4,...

@MrVain712 Hello, If your problem is that the Tapo C500 has enabled the Motion Tracking feature and will stop at the end of the motion, and doesn't return to the original position, please...

@MrShuuurn Hello, You can try to reset the TC70 V3 and then reconfigure it, and check if the camera will work better. If the problem remains, please help confirm the following information for further...

@r011ingthunder Glad to hear that you have solved the issue, and you can enjoy the services with the camera.

@DMC91 Hi, Thank you for your feedback and detailed info. While we don't have any specific details that I can share about if this feature can come to the product or when it might, I'll log the...

@MickyAndRed Hi, We have no method to downgrade the firmware of the Tapo C225. In your case, it's suggested to troubleshoot on the latest firmware, and since you have contacted the tech team, I'll...