@Mathieum Hi, When you move in front of the camera but don't receive the notification, or your baby is crying, but no notification is received, please go to the Tapo app>Home>tap the Message icon at...

@M100 Hi, The usage scenario is special from your description, and light on/off triggers the KC100's motion detection feature to work so the smart action is stuck in a loop. You can adjust the...

@Slgkk @Blackstar Hi, You can refer to the link to troubleshoot and Start a New Thread if you'd like to get further help. Best Regards

@gine Hi, According to your description, the Wi-Fi or your residency is a portal Wi-Fi rather than an open Wi-Fi that does not need to enter any info to connect and use. Please refer to Part 1>Q1.3...

@Shinzu Hi, Generally, if you have inserted a microSD card into the Tapo Cam and the microSD card status is Good on the Tapo app>Camera Settings page, the continuous recordings of the camera will...

@holzmichl Hi, Thank you for the case report. Would you please check the model number and OS version of your phone? And try to watch the camera on a different phone and check if the problem will...