@ToralfS Hi, Thank you for the case report. You can refer to the below tips to check if there is any help. 1. Please switch between the Day Mode and Night Mode on the Live View page and then check if...

@RandyAndy Hi, The Tapo app can't control the cameras made for the Chinese market, and it's designed to set up and control the Tapo Series product. The cameras in the Chinese market have their own...

@DMC91 Hi, If you have turned off the LED status on the Tapo app for the Tapo C210, the LED will turn to flash red only when the connected Wi-Fi disappears to notify you the connection is lost. Once...

@Gerardvanschip Hi, Please help confirm the following information for further analysis. 1. If you reboot the camera, does the problem remains? 2. Please send me the version of the Tapo app, and check...

@HariCostia Hi, Thank you for the case report and for your questions: 1. On the Tapo app, please click on a Tapo C400>go to the Camera Settings page>Detection & Alerts>Camera Alarm>Trigger Hub Alarm,...

@Kosta99 Hi, If you have set up the Tapo C200 successfully and it connects to the internet, you can control it remotely via the Tapo app. Here is the setup video: Tapo Smart Camera Unboxing and...