@fedebli Hi, You can refer to the link below to edit the Home and Away mode settings and set the Alarm on in the Away mode. How to edit Home and Away Mode for Tapo camera? Tapo C200 does not support...

@Misuzu Hi, If your settings are correct, but you can't see videos stored in the SD on the Tapo app, please try to reboot the phone and check if you can see the videos. If not, remove the SD card...

@ck1e Hi, Some third-party apps can be used to stream the Tapo camera on ONVIF protocol, and the app has the PTZ feature and can be used to control the camera(PTZ), such as the iSpy app. Below is the...

@Hans_Moleman Hi, The problem seems that you have changed the phone but haven't edited the Home & Away mode settings properly, so the motion/activity settings are wiped after pressing the Home or...

@jaybiz3 Hi, In the video you shared with us, I hear a little sound but very small, and I think it won't affect the daily use of the camera. You can try to use a different phone to stream the camera...

@TapoNewbie Hi, If you have subscribed to the Tapo Care service, the video clips triggered by events(motion, person, etc.) will be stored on the cloud server, but please note the video clips won't be...