@Arbaghdas Hi, If you have subscribed to the Tapo Care service and the video clips on the cloud server have been deleted, it's unable to recover the video clips. What kind of 'lost videos' are you...

@Oloip Hi, Are the phone and the Tapo C200 connected to the same Wi-Fi network when updating the firmware? If not, please have a try. If your router has settings such as parental control, access...

@alemadama Hi, When you watch the camera remotely, the camera live stream needs to be uploaded to the TP-Link Cloud server first and your phone then downloads and plays it. Upon this point,...

@Phla Hi Phil, 1. You can refer to the link below to know more info about the Tapo Care service. General Questions about Tapo Care On the Camera Settings page of the Tapo C310 on the Tapo app, you...

@Wkd_lil_law Hi, You are requesting a new feature on the Tapo bulb, it's suggested to Start a New Thread here with a detailed description of your new feature request. And then we'll log this feature...

@Palmy-Studio Hi, You can refer to the link below to set up the Automation feature on the Tapo app. How to create Smart Action (automation or a shortcut) of my Tapo devices? For your inquiry, you can...