@Nineo Hi, The problem seems you can't control your Tapo C200 remotely, please reboot the camera and your router, then check if it will solve the problem. If the problem remains, please check the...

@marioskir93 Hi, Generally, it's unable to downgrade the firmware of the Tapo cam, and we suggest updating the firmware to the latest one since it adds more features or fixes some problems on the old...

@ak2017 Hi, You can try to reboot the camera or reset it and reconfigure it to check if the problem will be solved. If the problem remains, please help confirm the following information for further...

@TehJumpingJawa Hi, Regarding the issue with streaming to a Chromecast, since the cameras can cast the live feed to the Chromecast without issue, it's not the camera that has a problem. However, this...

@marioskir93 Hi, Generally, after setting up the Tapo C320WS through Ethernet in the Tapo app, the camera's default Wi-Fi SSID will be gone, and only if the Ethernet cable is disconnected, the camera...

@marioskir93 Hi, You can refer to the following setup video to configure the Tapo C320WS to work on an Ethernet connection only, at the Setup Complete page(That is, the time at 1:20 in the video),...