Hi @ERIELNATH Thank you for the case report. Try to force close the app and open it Please ensure you've logged in to correct TP-link ID or email account. In Tapo App>tap ' Me ' in the right bottom >...

Edit @MaxM4XWW Please check if there is any new firmware available in the kasa app. How to update firmware of Kasa smart devices You can try to reboot the device by taking the batteries out and put...

Edit: May I know were you able to use Smart Action later, if not, feel free to reply the support email and provide a screenshot of Smart Action settings, thank you Hi @MMBaz Please confirm the camera...

Edit: Before adding a smart device, we need to connect phone to home Wi-Fi network then follow the app instruction to set up the device When the kasa app redirect to connect to Kasa Smart XXX WIfi,...

May I know were you able to complete the set up later? Feel free to let us know for any update, thank you! Hello @PaulC27 thank you for reaching out to the community, Can I have a photo of the error...

@MrFrankWhite When the app reports' Unable to connect to Kasa Smart XX Wifi', please ensure you've tried tips here Case 2 Unable to Connect to Your smart device’s Wi-Fi - for IOS: enable ' Local...