Hello@ServError Thank you for reaching out to the community. Do you use VPN on the router or the mobile devices side,can you help descrive the network topology e.g. ISP--Router Model XX (Wireguard...

Hello @Mikekee For backing up recordings, 24/7 recording in the SD card + Detection Cloud Video clips with Tapo Care are recommended. Or you will need to consider another piece of hardware to record...

@Kristof1 'between 9h and 18h I would like that the power shuts off when there is no motion detected in one space for more than 30 minutes' So far the motion sensor only has ' Motion Detected ' as...

@SteveWex It's a great step to check the Alarm settings and you can also check Home/Away settings Tapo APP ->below camera Live view page-> Alarm> toggle it OFF, and it should show ' Alarm off'...

@onno2 Thank you for sharing the feature request. The IR Led illuminates in Dark Mode to provide infrared led, if there is enough light source in the evening, you can set it on OFF/ Day mode to turn...

Hi @MrFrankWhite Thank you for reaching out to the community. Please try some tip here and see if it helps What should I do if I fail to configure the Kasa device? Please make sure VPN is off If you...