Hello @UnhapPap Thank you for reaching out to the community. As far as I know the Tapo C420/ Tapo C420S2 's battery does not sell separately. If the device or battery is bad or defective, you can...

Hello @BrentS Thank you for reaching out to the community and providing all the case details. May I know did you test one PNY SD card on 3*C320WS, or 3*PNY SD cards on these cameras? To help rule out...

Hello @K992061 Sorry for the late reply. May I know were you able to set up your smart plug with the new router at last? Please check if some tips helps with setting up your the smart plug: What...

Hello @Ryfi Sorry for the late reply. May I know how many HS200 V1 do you have and do they behave the same？ This could be due to that V1 does not own this Led control feature in the firmware, as far...

Hi @Nygie Sorry for the delayed reply. If the camera is still with you, but AI detection or Motion Detection does not work, you can try some tips here: Motion Detection Is Not Working On TP-Link...

Hi @Rocket626 Thank you for sharing the feature request idea with the community. The camera is usually in a fixed position, you might consider putting an AP with strong Wi-Fi signal near the camera...