@Sg2808 Hi, Your SD card may not be good, so you encounter the reported phenomenon. Please confirm the following information for further analysis. 1. What's the model number of your microSD card?...

@SoujanyaCamera Hi, If the Tapo C200 keeps going offline, you can refer to the instructions below to troubleshoot. What should I do if my Tapo smart device keeps losing connection or going offline?...

@Niriksha Hi, Below are the instructions to set up the Tapo C200. How to set up the Tapo camera Please refer to the instructions below to troubleshoot if you fail to set up the camera. What should I...

@Mojofalc Hi, You can try pressing the power button for three seconds to turn off the camera, then pressing the power button again for three seconds to turn it back on, and then check whether the...

@sitoh Hi, Whether the camera can detect an event is related to several factors, such as usage scenario, installation position, detection settings, etc. For the TC41, it's an outdoor camera; it's...

@MikeSC60 Hi, 1. Please check if there are foreign objects on the camera that might cause the unusual sounds when you pan & tilt the camera. 2. Would you please send us a video showing the reported...