@AVNISH Hi, If you prefer to stream the camera's live feed at 2K resolution, it's recommended to select this resolution on the Device Settings > Video & Display > Video Quality page. If you have...

@MikeSC60 Hi, Typically, it's required to have a 2.4 GHz Wi-Fi network with an internet connection to successfully set up the camera. If you just want to connect your camera to your hotspot Wi-Fi,...

@SKNerissa Hi, According to the Tapo C260's specifications and the Tapo C230's specifications on our official website, they both support Pet Detection. In this situation, you can enable the Pet...

@trousered Hi, Please confirm the following information about the reported phenomenon. 1. On the Tapo app > camera's Device Settings > Device Info page, you can find the camera's hardware version. 2....

@Polarbrr Hi, Thank you for your update. If your case has been escalated, you can wait patiently for our senior engineer's advice. Best Regards

@Rimhq Hi, Thank you for your feedback and explanation. We certainly appreciate your feedback and feature requests. While we don't have specific details on whether this feature can be added to the...