@Nao1 Hi, Currently, the shared accounts can access the Live View, Talk, Voice Call, Pan/Tilt Control, and SD Card Video features of the camera. It's unable to stop sound access for the shared...

@ChKa79 Hi, Thank you for your feedback here. We certainly appreciate your feedback and feature request. While we don't have specific details on whether this feature can be added to the Tapo app or...

@Jayt1987 Hi, Thank you for your support of our products. To better address your request, we would appreciate it if you could provide a more detailed description of the usage scenarios in which you...

@TAPO-EV Hi, Typically, after you successfully set up the camera in the Tapo app on your phone, you can watch and manage it in the Tapo app. Below are the instructions to set up the camera. How to...

@Siraj-Tapo Hi, You can refer to the following instructions to troubleshoot when you fail to watch video recordings stored on the SD card. What should I do if I experience issues when watching...

@moldyolddoh Hi, Please try the following steps for the reported phenomenon. 1. Press the power button for 3 seconds to turn off the camera. Remove the SD card from the camera if there is one, then...