@Alianoy123 Hi, Please describe the phenomenon you encountered in detail so we can provide you with proper suggestions. For example, what Wi-Fi does not appear, why you need to see this Wi-Fi, and so...

@abizar-dholfar Hi, For the offline behavior, please provide more detailed information. 1. What's the model number of your router? Does your router have a stable connection? 2. When the camera is...

@Proflashrtist Hi, Thank you for contacting us. After reviewing, I found that you have not posted in the TP-Link Global community previously, but you have posted in the TP-Link community - US site....

@IFollowYou Hi, 1. Typically, after configuring the camera, if the camera is connected to the internet and our cloud server, you can control it remotely in the Tapo app, without a VPN connection...

@Customer0 Hi, Thank you for your feedback here. I'll log your feature request and forward it to the relevant team for evaluation. Alternatively, if you have a Tapo camera, you can check if the...

@Guyfromthenorth Hi, Please confirm the following information about your concerns. 1. In the camera's Device Settings > Notifications page, could you please confirm if you have selected only "Person...