@Jack0B Hi, Wireless signal strength can be easily affected by environmental factors, such as obstacles and distance, making it challenging to ensure that the smart devices, like the camera, receive...

@philsand Hi, As of now (Sep 2025), our Tapo app is designed for Android and iOS mobile devices, and you can go to the Google Play or the App Store to download and install the Tapo app on these...

@henhen59 Hi, Sorry for the confusion caused. I previously misunderstood your feedback, thinking the phenomenon was recently encountered. However, since firmware version 1.4.7 has been available for...

@MakiOda Hi, You can refer to the instructions in this post for troubleshooting if you want. Best Regards

AVNISH wrote @Solla-topee https://drive.google.com/file/d/14iGr_3ZJ1x2jCQ-4r1zMrhi2cdSziCaV/view?usp=sharing @AVNISH Hi, Do you hear the noise at the beginning of the alarm sound when you are in...

@Barraw Hi, The UPnP feature can help make the camera video stream smoother. In your situation, if you can stream the camera smoothly after enabling the UPnP feature on the camera and your router,...