@AVNISH Hi, the detection tag won't appear on the cloud video clips.

Kronno wrote @Solla-topee it’s quite simple: just add a new customized area (when we draw on the screen to select an area) and allow this area to have the alarm + recording option. Currently, it’s...

@Jdrly Hi, Thank you for your attempt. I have escalated your case to our tech team, and they will contact you via email to further assist you. Please wait patiently. Best Regards

@Kiwifruits Hi, In this situation, you may contact your retailer or our local team to check if the camera is under warranty. Best Regards

@Adz63 Hi, On the Tapo app, go to the Home tab and click the bell icon in the top right corner. You can then find your doorbell and view received notifications. Please check if the notifications...

@MMKG Hi, The Tapo cameras do not support the feature to connect to a different wireless SSID without a factory reset and reconfiguration. If you do not want to reset and reconfigure the camera when...