@Dominguserr Hi, In your situation, you can contact your retailer or our local support team to check whether the camera is under warranty. Best Regards

@AlinBoy Hi, 1. The reasons for the offline phenomenon may vary. We recommend that you try some troubleshooting steps and provide more detailed information to identify the reported phenomenon. What...

@JamesTheCat Hi, If the camera does not respond (no light or sound alarm) when you follow this thread to test the detection range, it may be that the camera has a problem. You can contact your...

@mo2610622 Hi, Thank you very much for your feedback. It's recommended to start a new thread here to post your feature request and usage scenario. If other users have the same request, they can vote...

@Deck2x Hi, 1. You can refer to the instructions below to continuously ping the TC71 V3's IP address to check whether it's always connected to the router's Wi-Fi. How to check and improve the network...

@Manu35150 Hi, Thank you for your feedback and test. I have forwarded the reported phenomenon to the relevant team, and the officially released Tapo app will solve it. Best Regards