@SugarBaby Hi, Currently, we do not have a new firmware for the Tapo H200. In this case, you can send me (@Solla-topee) the camera and H200's MAC address via a private message. I'll then escalate...

@Latourbrian Hi, We suggest removing the device's MAC address and your email address from the thread. In your situation, it's recommended to contact the local support team for further assistance....

@Eagle123 Hi, How often does the offline behavior occur? If it occurs less than once a day, you can try enabling the Auto Reboot feature on the camera's Device Settings > Reboot Camera page and check...

@Ronno Hi, Thank you for your clarification. I have escalated your case to our tech team, and they will contact you via email to further assist you. Please wait patiently. Once you receive the email,...

@Ivaguillaumet Hi, It appears that the introduction and pictures of the Tapo C210's notification function on our official website are without issue. You can only see a normal notification without a...

@IoTProgrammer Hi, It's hard to say the TP-Link server has an issue; we did tests with different phones, and there is no problem logging into the Tapo app. For the reported phenomenon, please confirm...