@_qb_ Hi, The video you record on the camera's live view page does not show terrible background noise. When you watch the Tapo C210's live feed on your phone with the Tapo app, is the background...

@Darek1988 Hi, A new firmware has been pushed to your Tapo C310 V2 for the reported phenomenon. You can update it via the Tapo app and check if it helps. Before the Upgrade: (1) Please be sure you...

@onb3891 Hi, The starlight sensor is built into the camera, and it always works. Please describe the usage scenario you want to achieve, and I'll provide suggestions to configure the camera settings...

@Stephanus Hi, Your Tapo C211 V3 now has the latest firmware version (v1.1.3). If you want to change the video mode from Night mode to Day/Auto mode, please go to the camera's Live View page to...

@AurumBr Hi, You can try the following suggestions to check if they will help improve the camera's audio quality. 1. Make sure that there are no obstructions covering the microphone and speaker...

@MattC_UK