@nescolano Hi, It's appreciated if you could send me the recordings and the sound of the alarm. In your situation, you can continue to monitor the camera for some time and send me the camera log if...

@TPgrelo Hi, You can refer to this post to check if it helps. Here is the contact information for our technical support. Best Regards

@nishantsbg Hi, You can refer to the instructions below to troubleshoot if the Tapo camera keeps going offline. What should I do if my Tapo smart device keeps losing connection or going offline? If...

@SianW Hi, A Tapo device can only be bound to a TP-Link account at a time. If the Tapo device is bound to your TP-Link account and you want your partner to have full access to all settings, you can...

@speedyb Hi, With the Notification settings you configured on your camera, you will only receive person notifications on your Tapo app and your phone that has the Tapo app installed. However, the...

@Feco76 Hi, For the reported behavior, the following instructions may help you. What can I do if the Tapo C325WB continues to record detection video clips? Best Regards