@Sahbstories Hi, You can refer to the instructions below to see when the camera consumes power, why battery power is consumed quickly, and how to improve this situation. What to do if the battery...

@Kerry77 Hi, Please confirm the following information for the reported case. 1. What's the camera's MAC address? You can send it to me (@Solla-topee) via a private message. 2. After you go home and...

@Rookie1986 Hi, In your situation, you might consider demonstrating that no events were detected at a specific time from a different perspective. For example, on the camera's Playback > SD Card page,...

@DannyBosch Hi, Please confirm the following information for further analysis. 1. What's the model number of the SD card inserted into the camera? 2. What's the OS of your phone and the Tapo app...

@cjh75 Hi, We sincerely appreciate your feedback on the Tapo camera's features. We have noted the usage scenario you experienced and will forward this information to the relevant department for...

@SugarBaby Thank you for the update.