@Elu Hi, The firmware (1.3.4) of the Tapo C325WB V1 has been released for more than a month, and this is the first time we have received such feedback. It's hard to say what the root cause of the...

@AVNISH Hi, I have escalated the issues you reported in this thread to our tech team, and they will contact you via email to further assist you. Please wait patiently. Best Regards

@tapontapoff Hi, You can refer to the following article to view the compatibility information for the Tapo hub and cameras. Tapo Smart Hub Compatible Camera List Best Regards

@ps19 Hi, 1. The Share feature works only when the camera is connected to our cloud server. 2. If your router's Wi-Fi has no internet connection, you can try the following steps to manage the camera...

@DrPawalkar Hi, 1. Please uninstall the Tapo app and reinstall the latest one, then check if it helps. 2. Please refer to the instructions below to check and improve the network connection stability...

@kostas22x Hi, Please confirm the following information for the reported issue. 1. On the camera's Live View > Video Mode page, have you selected Auto, Day, or Night mode? 2. On the camera's Device...