@HariAddepalli Hi, 1. I have escalated your case to our tech team, and they will contact you via email to further assist you. Please wait patiently. 2. Please refer to the instructions below to...

@giuliano66 Hi, Currently, only the Tapo C325WB V2 can meet your requirements. The Tapo C325WB V1 does not support being powered by an Ethernet cable featuring PoE technology. We do not have...

@Krzr89 @_Mr_E_ Hi, For the camera audio quality issues you are experiencing, to assist you further, please provide the following information: 1. Please confirm that the camera is placed in an open...

@Chiru5885 Hi, Please confirm whether you have an internet connection when connecting to the TL-WR820N's Wi-Fi when the camera shows offline on the Tapo app. If so, refer to the instructions below to...

@Chiru5885 Hi, If the TL-WR820N works in the Router mode, please change it to AP mode and check if it helps. How to configure the TP-Link wireless router as an Access Point Best Regards

@Chiru5885 Hi, If you factory reset a camera(such as the Tapo C210) and connect it to the primary router's(Archer C20) Wi-Fi directly, can you control the camera remotely in the Tapo app? Best Regards