@Ronny14 Hi, The camera's default SSID has no internet connection. Usually, when your phone is connected to the default SSID, you can go back to the Tapo app and then check if you can search for the...

@AntH808 Hi, You can enable a hotspot Wi-Fi on your phone, factory reset the camera, configure it with another phone, connect it to the hotspot Wi-Fi, and then check if you can control it remotely....

@Ta75 Hi, If you cannot find the Tapo Care Free Trial plan for your camera, please check the information below. 1. Confirm whether you have already paid for Tapo Care. If yes, the remaining trial...

@ChrisElect @Dominic32 Hi, You can refer to the solution in the following thread to resolve the reported phenomenon. [C200 V5 1.2.2][C310 V2 1.4.2] Day/Night Mode Auto Switching Failure Best Regards

@Harminder_Singh Hi, You can refer to the Solution in the following thread to solve the reported issue. [C200 V5 1.2.2][C310 V2 1.4.2] Day/Night Mode Auto Switching Failure Best Regards

@Amansir Hi, You can try the following steps if you can't Pan the Tapo C210 360°. 1. Go to Device Settings > Pan & Tilt, tap the Pan & Tilt Correction button to reset the camera to its default...