@raven1991 Hi, A new firmware has been pushed to your camera, please update it via the Tapo app and check if it helps. If the problem persists, please refer to the instructions below to collect the...

@AMEGO32 Hi, A new firmware has been pushed to your camera, please update it via the Tapo app and check if it helps. If the problem persists, please refer to the instructions below to collect the...

@StupidQuestions Hi, Typically, turning on or off the camera's privacy mode won't change its viewpoint. In your situation, you can go to the Tapo app > Smart tab > Automation or Shortcut page to...

@wbarber69 Hi, Your issue requires further analysis to identify the problem. It's recommended to reach out to our tech team for further assistance. Best Regards

@JJ-Johnson Hi, The working mechanism of Tapo battery-powered cameras differs from the traditional wired Tapo cameras. Generally, the battery-powered cameras enter a sleep state when no events are...

@SPFun Hi, Unfortunately, we cannot change the email address associated with your TP-Link account (login ID). You can continue using your current login ID to post in the community, and I will notify...