@PaRi53 Hi, In this situation, you can vote and leave your usage scenario on the thread "Tapo app more camera modes needed" for evaluation. Best Regards

@RubynEcho Hi, If you are watching the Tapo cameras on a third-party app/monitor via RTSP/Onvif connection, it's recommended to consult the case with the third-party app's technical support. Best...

@Toomanyrooms Hi, On the camera's Device Settings > Floodlight Settings > Auto On settings > Sensors page, have you unchecked Left, Middle, and Right detection Area? If not, the sensor detection...

@Dahamuhammad Hi, Please confirm the following information for the reported issue. 1. What's the model number and capacity of your SanDisk SD card? 2. You can refer to the instructions below to...

@PaRi53 Hi, If you only want to disable the privacy mode on all your cameras when traveling, you can try the Smart Action > Automation/Shortcut feature. For example, add a schedule to turn on/off all...

@Nerd101 Hi, 1. On the camera's Device Settings > Device Info page, you can find its firmware and hardware version. 2. Please confirm the following information for the reported issue. 1) Please send...