@Nilda_Suarez14 Hi， 1. Please check if there is something on the camera that prevents the camera from Pan. 2. If not, try to turn off the camera and turn on it, then check if the camera will pan &...

@_RA Hi， On the Tapo C200's live view page, please check if you have selected the Night mode rather than Auto or Day mode. If so, change the video mode to Day mode or Auto mode when the ambient light...

@Fernango Hi， Tapo C200 can connect to a 2.4G Wi-Fi network to go to the internet. If the TL-MR110 is configured successfully and able to provide an internet connection, the Tapo C200 can connect to...

@Lincol Hi， Tapo camera does not support the feature to change the notification sound. However, you can try to customize the notification sound on your Android phone for the Tapo app. Here are the...

@alperperi Hi， Thank you for your feedback here. For your feature request, we suggest voting and leaving your detailed usage scenario on the thread "Save Videos on FTP Server / SMB share". While we...

@HarryTuttle Hi， On the Tapo app > Me > Tapo Lab > Third-Party Compatibility page, please try to turn on this option, and check if it helps. If the problem remains, can you send us a video or...