@Welshlad52 @Boring-Pilot Hi, Please refer to this post to send me the camera's MAC address if you want to try the firmware. Best Regards

@Bob59 Thank you for the updates.

@Tabi14 Hi, The problem may be related to your network settings. Please try to factory reset the camera, enable a hotspot Wi-Fi on your phone, reconfigure the camera with another phone, connect it to...

@Ryond Hi, The causes of the problem vary in different camera settings and usage scenarios. We need to confirm the specific camera settings and usage scenarios to locate the specific cause of the...

@VladCristian Hi, I have escalated your case to the tech team and they will contact you via email. Please wait patiently. Best Regards

@Talb Hi, 1. We do not have the instructions to downgrade the firmware. Usually, we will release new firmware to help solve the problem if it's confirmed caused by the firmware. 2. In your situation,...