@ChrisDaniels Hi, thank you for sharing your experience.

@JonnyM Hi, Please go to the Tapo app > Home tab > Bell icon > your camera page to check if you can receive a notification when the camera detects an event. If not, it may be the detection feature is...

@MelLi75 Hi, Before you configure the camera, how about the LED status on it, is it flashing red and green? Do you have a problem connecting to the camera's default SSID or the router's Wi-Fi? Best...

@John-Charleston Hi, Thank you for the information provided. I have escalated your case to our tech team, and they will follow up on your case via email. Please wait patiently. Best Regards

@CuisineResto Hi, You can contact your retailer or local support to check if your camera is under warranty if your reset operation is no problem. Best Regards

@Gize Hi, If the RSSI value of the camera is around -70dBm, it's a weak Wi-Fi signal strength. It's recommended to move the camera and the router closer, and then check if the camera will work...