@JonnyM Hi, You can try the following steps. 1. Please remove the SD card from the hub and insert it again, then check if it helps. You can try 2-3 times if it does not work once. 2. Tap the hub on...

@jeanfabrice Hi, 1. When the Static IP option is disabled, have you set up a port forwarding entry on the router for the camera, so you can stream the camera remotely via Onvif with the DDNS domain...

@C100Tapo Hi, Do you have any problems with the instructions? Please feel free to let me know if you need help. Best Regards

@Andy_Ireland Hi, Would you please send us a video showing the sound issue for further analysis? Please describe the camera's usage scenario, the microphone and speaker volume set on the Tapo app,...

@Andy_Ireland Hi， From your description, the problem seems to be caused by the hardware limitation of the Tapo C200. The Tapo C200 offers 360° horizontal and 114° vertical range. In your situation,...

@Andy_Ireland Hi， 1. On the Tapo app, you can go to the camera's Live View page > tap Pan & Tilt to pan or tilt the camera. We aren't familiar with the settings on the third-party apps, such as VLC,...