@Outdoor_cam Hi， If the camera is offline on the Tapo app, it's unable to control it remotely. If your camera keeps going offline, please refer to the instructions here to troubleshoot. Best Regards

@CuisineResto Hi， When you reset the camera, does the LED change from flashing red to flashing green and then don't change anymore? And the LED stays flashing green all the time? If so, you can...

@StefanSP Hi， Thank you for your sharing and updates. If you have further questions, please feel free to email our tech team. Best Regards

@vkardell Hi， If the Static IP is enabled on the Tapo C320WS, please check if the IP, mask, gateway, and DNS are configured correctly. You can send us a picture of the camera's IP settings page. And...

@BBrian Hi， There is no other way to update the firmware of the camera in your situation. 1. What's the MAC address of your camera? You can send it to me(@Solla-topee) via a private message. 2. Would...

@Engr_AL Hi， If you want to stream the camera's live feed on your Macbook, you can refer to the instructions below. How to view Tapo camera on PC/NAS/NVR through RTSP/Onvif Protocol Best Regards