@yotsuba Hi, We recommend submitting a support ticket via email for efficient assistance. Please include your Forum ID(733782), community nickname, a detailed description of the issue, and the...

@HMusk Hi, 1. What's the model number of your wireless router? 2. What's the LED status on the camera when it loses connection? 3. Please refer to the instructions below to collect the camera log for...

@iantresman2 Hi, Do you mean you have shared your camera with another TP-Link account as following instructions? This feature requires the camera to have an internet connection. How to share my Tapo...

@Yosra Hi, You can refer to Case 3 in the below instructions to troubleshoot. What to do if my Tapo Camera gets bricked after a firmware update? Best Regards

@glennbrown92 Hi, It's suggested to vote on the thread "Schedule day/night (IR) mode" and leave your detailed usage scenario for evaluation. Best Regards

@KingT Hi, Currently, you can check the firmware release notes on the US website. I have forwarded the information to the relevant team to update the firmware release notes page on other official...