@schrodes Hi, The new firmware has been pushed to your Tapo C510W, please update it via the Tapo app and check if it helps. Before the Upgrade: (1) Please be sure you have read the Beta Test...

@Store_C212 Hi, If you fail to configure the camera, please refer to the instructions below to troubleshoot. What should I do if I fail to configure Tapo Camera? If the problem remains, please check:...

@XrayA4T Hi, Do you have a different SD card? If so, try a different SD card and check if there are any changes. Best Regards

@StefanSP Hi, Please confirm the following information for the reported issue. 1. Please describe your network diagram in detail, such as router ))) RE/ AP ))) RE/AP ))) camera, etc. 2. Whether your...

@BauerTanja Hi, The phenomenon description shows that the camera is not connected to the internet or cloud server, so you can control it locally only. You can refer to the instructions below to check...

@Grzeg Hi, Thank you for sharing your experience. The model number of your doorbell camera should be Tapo D230S1, rather than Tapo DS230. If you typed the correct model number, you can find it in the...