@AABBCC_CCBBAA Hi, You can go to the official website, search for your camera's model, go to its Support page, select the hardware version, and tap the Firmware Release Note column to see the...

@Manu35150 Hi, We recommend submitting a support ticket via email for efficient assistance. Please include your Forum ID(731740), community nickname, a detailed description of the issue, and the...

@M-pawar2525_ Hi, Please confirm the following information for the reported issue. 1. What's the model number and hardware version of your camera? 2. What's the model number and format of your SD...

@Offline--Heellp Hi, An Internet connection is needed when configuring the camera, however, some of the features on the camera can work without the Internet connection. You can check if the following...

@stgfrancis Hi, It's not recommended to post your TP-Link account (email address) on the thread. Please remove it. Please confirm the following information for the reported issue. 1. Please go to the...

@TaraKla Hi, The default SSID of the Tapo Camera does not have internet access. If you see the default SSID of the camera, it means the camera is not configured successfully, and below are the...