@Boo-bear97 Hi, You can try the following steps and see if they help. 1. Reboot your router and then ensure your router's Wi-Fi is working. 2. Reboot the camera, and then check if it can reconnect to...

@Andreas3322 Hi, For the reported phenomenon, please confirm the following information for further analysis. 1. Have you stored the Tapo C560WS's video recordings on the hub H500? 2. If you...

@CavalierLX Hi, To conserve power, battery-powered cameras typically remain in a low-power sleep state and can only detect events when awake. The camera can be awakened by actions within the app,...

@LjMaristela Hi, The Tapo C200 supports RTSP and Onvif protocols. You can refer to the following instructions to view the camera's live stream on a PC via RTSP or Onvif. How to view Tapo camera on...

@iThMe Hi, Thank you very much for your feedback here. For your feature request, it's recommended to vote and leave your comments on the thread "Allow polygon on privacy/mask zones" for evaluation....

@Mudinho Hi, In your case, the following instructions may be helpful. What to do if the Tapo Pan/Tilt camera can't return to its original position properly after tracking Best Regards