@Beacher9 Hi, Currently, the shared account can't access the cloud video clips, and it only can access the videos stored on the SD card. If you want to adjust the permissions of the shared account,...

@XrayA4T Hi, Typically, if you have an SD card inserted into the hub and the settings on the camera are correct, the camera's video recordings can be stored on the SD card. If you have a storage...

@JaumeR Hi, Our cameras do not support the offline notification feature now, and it's recommended to vote on this thread "Why there is no offline notification for tapo cameras?" and leave your usage...

@Jorus Hi, On the Tapo app > camera's Live View > Talk page, tap the icon at the top right corner, adjust the camera's speaker volume to maximum, and then check if the alarm volume of the camera will...

@Abhishek_1211 Hi, To record videos to the microSD card, please go to the camera's Device Settings > Storage & Recording page to configure the related settings. 1) Enable the Local Recording feature....

Hi All, It's recommended to refer to the thread "Why do my Tapo cameras have short video clips stored on the SD card after firmware update?" to see why the detection video recordings stored on the SD...