@Watson_B Hi, Would you please send me the problematic Tapo C211's MAC address via a private message? Best Regards

@Adamnorth88 Hi, If you want to try the new firmware, refer to the tips here. Best Regards

@Jamesyk-34 Hi, Try to stream the camera on a PC with an iSpy or VLC program, and check if you can establish the RTSP/Onvif connection successfully. How to view Tapo camera on PC/NAS/NVR through...

@JoseX86 Hi, Could you please send us a picture of the doorbell camera which shows the doorbell light is on? Best Regards

@iantresman2 Hi, Thank you for sharing your experience. When getting the message "You have viewed the live video for 5 minutes without any operation. Continue the viewing?", the following...

@MarcosLL Hi, You can refer to the instructions below to troubleshoot the reported issue. What to do if my Tapo Camera gets bricked after a firmware update? Best Regards