@hhhmmm Thank you for your attempt, and please feel free to reply if there are any updates.

@MoreThanHotShot Hi, If the problem remains after you have tried the suggestions under Case 2, it may be the camera has an issue. It's recommended to contact your retailer or local team to check if...

@Tipo874 Hi, Your case has been escalated to the tech team and they will follow up on it via email. Please wait patiently. Best Regards

@adron1111 Hi, The latest firmware of the Tapo C325WB should have solved the issue. Please ensure your firmware is up to date on the Tapo app. Best Regards

@Witzker Hi, Our Tapo C200 supports RTSP/Onvif protocol, it's recommended to connect to the camera via RTSP/Onvif protocol as per the instructions below on your Home Assistant and then check if the...

@PSwami Hi, I have escalated your case to the tech team, and they will contact you via email. Please wait patiently. Best Regards