@Quebec Hi, 1. Typically, it's able to configure the HS200 and HS220 settings on the Tapo app except for turning them on and off. If you can't change their settings, would you please send us a video...

@TrustingGopher Hi, The reason you see DUP Ping response from Tapo D235 may be because the doorbell is not compatible very well with the ping command, but this does not affect its performance. Thank...

Hi All, The new firmware for the Tapo C200 V3(FW: V1.4.1) and Tapo C210 V2(FW: V1.4.4) is being released gradually. It's normal that some of the cameras detect the new firmware, but some do not. We...

@Perda Glad to hear that you have found the Anti-theft Alarm feature~

@Perda Hi, On the picture you sent to us, tap Doorbell, then you can find the Anti-theft Alarm feature. Best Regards

@PRJ Hi, Please try to reboot your router, when it's working, reboot the camera, and then check if you can update the camera successfully. Best Regards